Adding your first Product

A Product is an item that you wish to sell and can take one of five forms in Digital Delivery App. The first is a Digital file which is automatically and securely delivered to the buyer once payment is completed. The second is for software and works the same as digital goods except it allows you to issue a license key as well as a download. The third is a Tangible good that you must post to the buyer once the order completes. The fourth is a service that is used when neither of the previous three situations fit (for example consultancy or project work). And the final type is a self hosted file which is used when you wish to host the file the buyer will download. All five are managed through the Products tab which looks something like this screenshot:

To create a new Product click the "Add New Product" button on the right hand side of the page. You'll be taken to a page that looks like this:

By default you are shown the form for a Digital product although this can be easily changed by altering the selected radio button. For a digital product you need to add a name, a file, a price (you can change the currency under your account settings) and, if you're uploading a PDF file, you can choose to use PDF stamping which adds the sellers name and email to each page of the PDF. Depending on the file size you may have to wait a minute or so for the file to upload to our servers.

For a Software product in addition to the fields required for a digital product, you must also choose a license type. There are three options available where you can get Digital Delivery App to generate a random 16 digit key, pre-enter licenses into a list or fetch licenses from a URL that you specify. Full details on the setup and licensing issuing process can be found in the product license knowledge base article

For self hosted files, a name, url and price is required. Upon purchase the buyer will click the file name on our download page and be taken to the provided URL. For security we recommend you utilise our expiry information on this link - full details of which can be found in the self hosting guide.

For a Tangible good in addition to the name and price, you can also choose a sales limit. This means no more than this amount of the product will ever be sold. Once this limit is reached you can increase limit to start sales again.

For service goods, only a name and price is required

If you're using Shopify integration you just need to make sure you have the Shopify link checkbox selected and appropriate item chosen and we will automatically deliver the product when you take an order. For all other setups once the product has been created you will be taken to a page that gives the button code you will need to add to your sales site. You can choose to use an "Instant Buy" button, a shopping cart or, if you have an a technical person available, create your own button. This article focuses on the Instant Buy option (for instructions on using the cart see the knowledge base article "Using the Shopping Cart").

An Instant Buy button takes the customer straight to the payment page, skipping the shopping cart and checkout process. The different styles of buy buttons for this can be chosen from the dropdown, and a live preview can be seen to the right of the page as this screenshot shows:

This produces some HTML code in the text area. This needs to be copied to your site where you would like your buy button to be (or have your existing buy button). This isn't restricted to a website as such, it can be anywhere where you can add content - a blog, Facebook, MySpace, an online shop to mention just a few. If you are unsure how to do this it is best to pass the HTML code to your technical person. Once your site is live people who click the Buy button will then be taken to the Digital Delivery order pipeline (see the knowledge base article "The Buyers Experience" for more on this).

Now you've completed the setup you may wish to test it by making a purchase from yourself. You can refund this test so it won't cost you anything but has the advantage of saving lots of time down the line if you've accidentally made a configuration error.

The product details can be edited at any time by clicking the View button next to the desired product on the Products page.